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About us

About Prima Grout & Tile Solutions Sdn Bhd

Prima Grout & Tile Solutions Sdn Bhd was established in 2026 by a founding team that has delivered 100+ projects across Malaysia. Grouting is our specialty, and tiling is now a core service.

Why we started PRIMA

Why we started PRIMA

“PRIMA is a young company by age. But not by standards.”

We started PRIMA because we believed Malaysian spaces deserved better finishing work, done with more care, stronger accountability and materials built to last. We do not measure our work by whether flaws are noticed. We measure it by whether we know it was done correctly.

A Prima installer setting a large wall slab
Who we are

Finishing specialists, not general contractors.

Prima Grout & Tile Solutions Sdn Bhd was set up with one purpose: to bring a higher standard of grout and tile finishing to Malaysia. We focus on grout systems, tile integrity and how surfaces perform over time.

The projects on this website were carried out by our founding team and, since 2026, by Prima: homes, condominiums, offices, shops and a hotel, from Penang to Johor and across to Pahang.

What we believe

A stain on the grout is usually the sign of a deeper problem.

A grout stain, a hollow tile or an uneven finish is often the visible result of something underneath. Most repair work fails because that cause was never diagnosed.

We believe the standard of finishing work in Malaysia should be higher: not only in how it looks on handover day, but technically, structurally and over the years that follow.

Our method

Look first. Fix second.

Most repair work fails because the real cause was never found. So we look first, and fix second.

  1. Assess first

    We check the tiles, the joints and what sits underneath, both what you can see and what you cannot.

  2. Find the cause

    Stains, cracks and hollow tiles usually have a reason. We find it before we recommend anything.

  3. Apply the right system

    The grout or tiling method is chosen for the room: wet or dry, indoor or outdoor, foot traffic and sun.

  4. Follow up regularly

    Even after the work is finished, we follow up with our clients regularly.

Core pillars

What we hold ourselves to.

01

Precision over speed

We follow 9 strict steps on every project, because the surface deserves it, not because it is convenient.

02

Ongoing accountability

We aim for results that last, and we follow up with our clients regularly after handover.

03

Craftsmanship as identity

We are not contractors who also do grouting. We are finishing specialists, and that difference matters.

04

Transparency in every decision

From material choice to project timeline, you always know what we are doing and why.

Partner brand

PRIMA × CUALI®

PRIMA is our own brand and our main grout, made for Malaysia’s climate. CUALI® is our partner brand, and we also use its grout systems, which are trusted across more than 1,800 service points worldwide.

About the materials we use →
Free assessment

We look forward to creating lasting spaces with you.

Send a few photos on WhatsApp. We will tell you what we see and what it would take to fix it properly.