Privacy Policy
Last updated September 2026. This policy explains how Prima Grout & Tile Solutions Sdn Bhd collects and uses personal data, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
What we collect
When you contact us by WhatsApp, phone, email or the forms on this website, we receive the details you choose to send, such as your name, phone number, email address, project location, photos and message.
How the forms work
The forms on this website do not store anything. They open your own email app or WhatsApp with your details filled in, and nothing is sent until you press send there.
How we use it
We use your details only to reply to your message, prepare a quotation, carry out and follow up on your project. We do not sell your data or share it with third parties for marketing.
Project photos
Project photos on this website are taken by our team. Client names, project names, unit numbers, camera stamps and location data are removed before publishing.
Your rights
You may ask to access, correct or delete your personal data at any time by contacting us at solutions@primagrout.com.
Contact
For any questions about this policy, contact Prima Grout & Tile Solutions Sdn Bhd at solutions@primagrout.com or +60 10-714 1789.